I have been contacting FNB in regards with my smart device to confirm the date that I will be able to get a new device as my 2 years expires soon. I have been logging a call for over 3 months, logged a call online, called FNB and logged a call. AND STILL NO RESPONSE FROM FNB!!! If I do not get any ...
Complaints Resolution - "yea right" Thanks for nothing so far and my ref 305243 which also helps nothing. Well FNB still have no cooking clue what they doing and how to help me... "Please come fetch your phone". I still dont have a cell phone number, I call your office and the ...
Hi there, theis is the second post with regards to this query. First Post: I am complaining about a FNB smart device facility that I have. FNB only offers one smart device per client, but I have two listed on my account profile. I did an initial query on the 21 May 2013 and notified FNB of this ...
I feel so helpless. On the 21st after complaining about the unexplainable deduction that was made by FNB from my account the a lady called Esther phoned me confirming that they did not collect money for the smart device for April and May 2013 and she further said they deducted an extra R265.00 in ...
The way Fnb advertises their smart devices is misleading. They punt that the S4 comes with a bundle deal. Of course one is very excited about the deal which seems like a very good deal. One does not read the fine print until the order is processed. Then you cannot go back and alter the deal-their ...
I applied for a smart device online and a day later was informed via sms that my application was declined due to my credit not meeting the criteri, which i dont know. i once applied for the same deal sometime last year and was informed by one the ladies in the fnb smart device that i was under debt ...