Good day, This is to extend a word of gratitude to Mr Kay Arko of VW MasterCars at the Silver Oaks dealership for his commitment to customer satisfaction. I purchased an old Polo which was about a thousand kilometres shy of being a non-Master car, and required a few cosmetic repairs here and there. ...
Just need to compliment Silver Oaks MTN and especially Rebecca she goes the extra mile and quickly arranges upgrades and orders and treats the customers like real VIPs. MTN you have a real star in you midst. Thank you ...
I called in, asked to be put through to the Booking Centre, I held on for 5 minutes with no answer. I then asked Michelle (who is helping out on switchboard) to ensure that someone phoned me back within half and hour. She totally lost her cool with me, when I asked to speak to a manager and then ...
How is it possible, that we just dont have good/great client service anymore? I was interested in buying a new car, the deal sounded great, just to find out the sales man, didnt have all his info about the car. 1st I said I will view the car between 1 and 2 the afternoon, just to get to Silveroaks ...
MCCarthy VW Silveroaks, in the person of it's dealership manager named Stephan Delport, is seriously abusing and direspecting his workers. My wife was offered a learnership and from day one she was subjected to verbal abuse, harrasment, humiliation and intimidation. Her basic rights like e.g. ...