For a couple of days now I have been dealt with very poorly by one of your managers Khotso Tserema, the customer service is so bad in fact that I felt it was worthy of this complaint. Every time that i try make a follow up on a query I am made to feel that I am getting in his way, and he makes it ...
We purchased a couch from Mr Price home on the 3rd of November 2013 (Sandton Branch). We arranged for the delivery of the couch on the 7th of December 2013. Mr Price Home not only lost our address delivery details but also informed us on the 7th December that there was not stock of the couch. In ...
I am out of the country so i am trying to buy everyone Christmas gifts via the internet and delivery back home. As this is the only way as i am only back after Christmas. I bought stuff form a local shop in joburg and they organised delivery aka "ARAMEX" to get it where i need it. The ...
I logged a call with nedbank and received a reference number for my home owners insurance claim. Ref details C111310004420 JG and T home improvements. The folks appointed by nedbank are so in-efficient that it has been more than 10 days and they are still trying to make an appointment. When the ...
In January, ADT completed some work on our alarm system. The first 50% of the invoice had already been paid upfront as a deposit by credit card on 17 January 2013 over the phone with Byron Charles. We waited ages for an invoice. On 5 July 2013 ADT sent an incorrect invoice for services rendered. ...
Our entire savings were cleaned out of our account by internet and Capitec not accepting liability. The incident was reported within 20 min but account blocked nearly an hour later. The had access to token numbers which are supposed to be secure. There were no SMS alerts sent to us and no red flags ...