You can't have consults sitting on their phones and not attending to the needs of the clients, the service is just plain horrible, am moving my investment to another bank I can't wait for 45mins just to change my premiums Fisrt National Bank in Sandton City has disgusting service ...
I have called and emailed Tracker on numerous occasions for them to come fit a tracker alert in my car. No one responds to my queries or tells me when the installation will be done ...
Please can a manager in the billing department phone me. i have spent over an hour on the phone with 3 different consultants of which none can help he out or give me a reference number. I have just revived my latest invoice and you have messed up the charge for my BES. this needs to be resolved ...
Mixt Telematics just mess up with customer's contracts irresponsibility and takes money from customer's accounts so quickly. In Dec. 2012, Mix loaded a vehicle to my contract without my authorization and without informing me. And they start taking money from my bank account. After a long process ...
On Monday 08 October 2012, I made a payment arrangement with Ingrid Mann and she said " settlement amount would be R2338.00 Payable in three months 2338.00 /3 = R779.33 ie October 2012 - R779.33, November - R779.33 and Dec 2012 - R779.3" Whilst making payments towards the agreed ...
I have had to call the Call centre twice this morning and each time spoke to women who clearly didn't listen to what my needs were. The first women could hardly be understood over the phone - her voice was so low and your call centre so noisy. The 2nd woman annoyed me intensely because it was clear ...