I was disappointed to discover that despite holding an FNB platinum cheque account since December 2012 and despite registering for online banking and making payments with my card in the ordinary course my e-bucks balance has remained at a constant zero. The ebucks call call center operated machine ...
I am paying the medical aid for my folks who are on a keycare core plan for years... recently i was phoned by a consultant to tell me that i need to verify my income else Discovery else they will increase the premium in the next two days if i do not comply... and i was told they sent an email last ...
At the end of January I called in to convert my Contract which was paid in full to prepaid. Received my invoice for February and noticed that I have been debited for the cellphone contract. WHY? To my knowledge the contract has been paid in full. Your help-desk is really unhelpful and voice prompts ...
I entered into a contract for a 3g dongle. Upon receipt of the device and activation, I tried using the device, however it kept prompting for a password. I followed this up with the call centre and was told that they are unable to resolve the problem and should take the device to me nearest store. ...
The above mentioned consultant (Unathi) did not know anything and wasted my time. ...
As previosly logged. cellc has not assisted nor even called to advise us why whe are being over changed on the contract we too. the 2control chat contracts we took out suddenly changed from R150 and R200 to a lot of money. The agreement on the contract was we are on control chat 150 and we pay R150 ...