How hard can it be to upgrade a customer from a 1 Mbps to a 4Mbps? I have had numerous (pointless) phone calls with Telkom trying to get them to upgrade my speed, they eventually say that they promise that within 48 hours it will be upgraded... it has been at least 504 hours and still nothing! How ...
Tried calling gautrain call centre on twice today on two separate matter one was about lost property on the train and the other was relating to the bus times, specifically what time the last bus departs. on both occasions i had to go through the automated call centre which kept me waiting very long ...
I really hope your calls are recorded cause not only is your service appalling but theres one specific Agent at your branch whos attitude is unacceptable. Patric from your branch called us the previous month advising us that payment for my little sister UJ Residence has been unpaid, we then took ...
My phone is the Galaxy S3. The screen on the phone is displaying incorrectly. Before sending phone in for service, I tried to back up my phone to both Mac and/or PC using the Kies progamme but it didnt work because our technician said there was a problem with the phone software. Initially the ...
Have been with Vodacom for 15 years for my phone and several years for wife and two daughters. Decided to try Cell C for one daughter when her contract up for renewal now. Phoned Cell C call center late last week and ordered iPhone 5 via R399 deal. Specifically asked for white one and was told they ...
MTN has consistently ignored my requests for feedback regarding an apparent change in my contract terms from this year. MTN instead of sending me ridiculous marketing messages, please respond to my query immediately. There are inefficient, unhelpful staff at your call centres and in your Sandton ...