I got a 100% Bond from Standard Bank, about 6 month later I increased my instalment as I want to pay it off in 5 years time. However, last week I phoned their Call Centre to enquire with regards to applying for a Home Improvement Loan. The Call Centre Rep (Name Withheld) informed me that I have ...
30 years of loyal service as a customer of Standard Bank, only to find that your loyalty is only valued by the size of your monthly service fees! I have been a Private banking customer for 10 years. I decided to downgrade the product to Elite 2 weeks ago as the fees were unwarranted. I needed to ...
Okay, so this is my 3rd report to MTN!!! It has been escalated twice for urgent attention but nothing has come from this!!! No one has phoned me to find a solution to my problem! Be sure that I will not renew my personal contract beginning next year. I am just wasting my time with this. Your ...
I phoned the Call centre last week and had to hold for more than 20 minutes I wanted to know when ill get my money after hanging on for so long I decided to send an email to the Customer service and got feedback to say that my HR department has not send a request for the redrawal and had to make a ...
Mr D.J.Kruger I am a policy holder at Innovation Group, I had a claim for my bakkie approved for my fuel rail system. Twelve days later my bakkie started to struggle to start. When the bakkie went in for the fuel rail I ask the dealer to check way the bakkie don't want to start. the result was that ...
Sent a phone back a second time for repairs - I was first told that the phone was on its way back only to find out that it had not left the service department - the phone has been with them for nearly two months no one contacts me to tell me of the progress and now the service department won't even ...