I lost my cellphone last week on monday, went to the police station, did an affividavit and filled the claims forms, sent back the documents on the very same day. The SLA for claims is 72 hours, its Tuesday the following week i havent got a response back. I called them last week on thursday to ask ...
I attempted to take out a new contract with cell c on the 28/06/13 and spoke to staff member named Raees. As I had phoned the store the day before and asked that they keep the handset that I wanted aside I anticipated no problems. Unfortunately this was not to be. I was told by Raees that there was ...
4 months ago i went to SC Vodacom customer care center to get the IMEI number of my phone, whilst i was there, i asked the lady to cancel my contract as it was ending on the 8th of May, she called cancellations and said that it would be cancelled in may, and she asked me if id like to stay on ...
I would like to take this moment to Congratulate Sbusiso one of your cleaners at the Jet Store in Sandton City. Sbusiso is just an ordinary cleaner but whenever a customer walks in the store trying to find something, sbusiso never fails to assist the customer. I work for Aon South Africa, we are ...
Thank you so much to Pinky at the Sandton City branch, who went out of her way to help me find an item (that was supposed to have been set aside, according to head office) during her lunch break. If all of your staff were like Pinky, you would have no customer complaints. ...
I signed my termination contract in April. Today is 30 June and I'm still getting charged. I've already made this complaint here and someone called over two weeks ago to tell me they'll get back to me but never did. I'm absolutely fed up. I called Nashua mobile branch in Sandton city to complain ...