My aunt and I waited to be helped in Mac for about 15 minutes. The store was not exceptionally busy, but staff were more preoccupied with makeovers with others while at least 4 different groups of people stood waiting for service. When my aunt was finally helped in finding the lipstick, she was ...
I went in to Polo at Sandton City on Sunday 27/10 to look at purses. I was greeted at the door, but offered no assistance at the counters. There were 2 people looking at one computer, and 2 other ladies standing talking in our vicinity - I find it hard to believe we weren't noticed. Nobody asked if ...
I requested to have my insurance cancelled from my contact on the 24th of September at the Sandton city branch and I was told this was done. I followed up two weeks later by calling the call centre only to be told this insurance is still active. Finally i called the insurance department and spoke ...
I recently made a purchase at Edgars and they then blocked my account as it was in access of R3000 and they could not reach me. Sharon advised that they called me on a number that changed on their system 7 years ago, when I queried why I got smses from Edgars on my new number she then said that ...
20 Working days and no response to complaint reference below: Your complaint reference is 348832 How Can We Help You is just one big lie! ...
I bought a leather jacket from Woolworths Sandton on Tuesday 15 October, went home and then discovered that the security tag was still attached to my jacket because it did not activate the sensors at the door. I was livid because I'd have to find time to return to the store to have it removed. I ...