I applied for a new contract on 12 Nov, the phone was delivered on 22 Nov. I have since then been calling their call centre to activate the line & Anesh and all his team mates are unable assist me. Every time I am calling, i am spending because they do not have a free call centre number. The ...
I have been with Vodacom for 8 years, I have 4 active contracts, I pay every month. I spend nothing less than R2500.00 each month. Now I want to upgrade, I get told I am loaded as an ok customer and I have to pay R3498.48 in to upgrade. Speak to the sales department keep getting offered contracts ...
So I contacted Mweb two weeks ago to get an adsl line and ISP. After being told it would take 10 working days to get things sorted. I now find out that although Telkom confirms that the line is with Mweb, Mweb says the line has been cancelled. Bear in mind this is the third differnt thing I have ...
We bought two new iPhone 5c smartphone that supports LTE (As MTN advertised). LTE was not enabled on the sim cards. We phoned MTN and asked them to activate LTE which they did (a second call confirmed). But yet living in and LTE zone, having LTE enabled on the phone And using LTE sims. We still had ...
Called to order via website, spoke to a very helpful lady. Got a credit score of G300 whatever that is and was told I could not get the phone I wanted as it was a low score. I explained my issue (Ex-Director Altech Autopage, from UK, just got SA ID number, paid for everything incl car, house with ...
I called into mweb today 28th November 2013 to query what ever happened with a adsl line transfer to mweb I had requested. Dealt with Michelle Davids over the telephone from the sales department. From the word go I was addressed with such courtesy and eagerness to address the 2 questions I had ...