I applied for a new line on the 06 Dec, and was called on the 9th Dec to finalise the order. I having been wait ever since for the delivery. I applied for this line because it is a Christmas present I am getting for someone, I have called sales department a number of times and now they just told me ...
I feel insulted and disrespected by this company, they sent a consultant who didnt know a thing about what she was selling me and you expect people to buy in to your company? not only did she come an hour late (not her fault cause the call center people gave her a wrong cell number and she did sms ...
I ordered a Blackberry phone via FNB Telesales on 17th October 2013. I lodged a complaint on 'Hello Peter' on 6th December 2013 because I still had not received my phone despite numerous calls to FNB, the courier company and MTN which I had to do in my personal capacity. After my initial complaint ...
Gwen Maeso is STILL THE BEST customer service representative I have ever had the pleasure of dealing with at FNB. Thank you Gwen and bless you always ...
Very disappointing. FNB called me today 18 December 2013 to do yet ANOTHER quotation for the credit card application - where I have completed 4 seperate quotations previously which were all aparantly approved. I am sitting with the signed FNB Credit Card Quotation, Declaration & Pre-Agreement ...
Hi i applied for a new adsl line with MR Malunga, after faxing the relavant documantation, he said that we had a existing contract with telkom (which we dont) he promised to call me back the same day, i emailed and tried to call him but no responce, this is almost 2 weeks later. if this is the ...