For 3 weeks my flatmate and I have tried to get Internet from Mweb! And guess what no luck yet! They have been always passing the buck that it is Telkom's fault! Since last week I have been in touch with Andre Oliver the CRM manager. Since last week which is 2 weeks after we placed the order I call ...
Yesterday at 11.52am I sent through a request to be downgraded from this disgraceful 2mb throttled toa 1mb premium pacakge. You throttling is an insult to internet, and that comping from a company that less than 6m ago said it was a terrible idea. Can I get that sorted out immediately as my ...
I contacted [URL Removed] on 8 February as I wanted to buy an Xbox Kinect game that they stocked for my boyfriend as a Valentine's gift and it was out of stock at all other stores. I was concerned it would not get delivered before 14 February as I am located in Johannesburg and [URL Removed] is in ...
I have phoned Virgin Mobile to enquire about opening a new contract, they take your ID number and say that they have to do a credit check and will get back to you in 48hours, which I think is bad enough. Now within 48 hours should mean that someone will get back to you before the 48 hours is up. I ...
I have been trying to get a Netstar tracking system installed for the past 5 weeks. Starting with the call centre, received the application promptly and filled out and returned it to find out that the scan was too big and was not received by Netstar after I had to follw up. So I faxed it. Again too ...
So i succumbed to all the pressure from advertising to call outsurance and get a quote. I Submitted my info online and received a call from what must be the worlds worst sales person! surely these people go through some sort of training with regard to customer interaction! She seemed completely ...