Last week I logged a complaint regarding Mweb's poor client service, "no care attitude" and lack of communication towards clients. After sending several emails to Anwa Dollie to find out what the progress on our application was, he did not give us any proper feedback regarding the ...
On 15/01/2013 I called Mweb's Sales Department to request application forms for a client of ours. After holding on for a total of 54 minutes, I gave up. I then decided to send Mweb an email for assistance. On 16/01 I still had not received any feedback from Mweb, and after another 36 minutes of ...
In 2010, i applied for a contract that was to be on a same number i'm using. A phone was delivered but on activation, i was given a new different number. As this was not part of the agreement, i ordered an immediate suspension of a contract. On investigation, i was told that my number didn't belong ...
I contacted Vodacom Direct on Sunday as i urgently needed to additional contracts. I had great friendly service. I was advised delivery would be between 3 to 5 day. However today (19-02-2013) I was informed that i have to go away on business and had to get delivery of my phone today, i contacted ...
Cell C has failed to assist me on that has taken place under their watch. Someone open two contracts using my ID and i have failed to get a straight answer regarding this matter, i have taken it into my own hands to go and report this to SAPS as this individual keeps on calling into the call centre ...
So i take insuranve with virgin mobile... i tell them i dont have burglars at my house, they tell me they cant insure me, after a lengthy argument with them they turn around and sir everything is sorted and welcome to virgin insurance... have house break in, now my insurance all of a sudden says i ...