I took up a job offer in Dubai in June 2013. It would take time to get my own cell here so I decided to use my RSA MTN roaming here in the mean time. Before I left SA I informed MTN and they sent me a consent form to sign - which I did and scanned and sent back to them. I seem to recall that I ...
Requested to have my roaming activated a few weeks ago arrived in Namibia, roaming not working, used online chat with a consultant, who told me telkom mobile does not support roaming in Namibia, this is not true. Poor customer service! ...
I just returned from a 1 week visit to Greece. My phone stopped working on day 1 while I was there but assumed it was another issue. On returning I hear a voice message that my account has been suspended. I then phoned the service desk who mentioned I had spent R6000 in 1 day (who knows how) and ...
1. I'm to understand that if I enable roaming I will receive no confirmation SMS that SMS roaming is active. (This is pretty flimsy system service) 2. I decided to test it to make sure I understand how it works. Now I'm told it could take 24hrs before the pending roaming off request is processed. ...
I would like to congratulate and personally thank Rochell Carolus and the rest of the Vodacom Team for their excellent service. Only after I spoke to Rochell did everything started happening. Rochell advised me the refund should take place within 48 hours but was in my account less than 24 hours ...
In December 2012 I requested Vodacom to activate my international roaming due to an accident we had in mosambique. They requested a R5000 deposit to be paid, witch was paid on the 24/12/2012 via direct payment. No roaming was activated and we came back into SA on the 04/01/2013. I started phoning ...