I sent my phone in for a warranty repair on 12 January 2014. On 30 January I received a message informing me my device had been handed to a technician, 18 days later! At the beginning of this week, 3 January, I called the repair centre and was told a replacement had been booked out and I'd have my ...
My Z10 blackberry stopped working to a software failure (for no reason and through no fault of mine) MTN have decided that the phone needs to be replaced but they are supplying me with a refurbished phone, how dare they do this? The phone was less than a year old - what problems am I know going to ...
IPhone stopped charging, still under warranty, brought into Vodacom repair centre to repair. get call 2 weeks later that phone is not covered because of crack on back which has been there for 6 months. since when does a minor crack affect the warranty in terms of the phone not charging! I asked the ...
Vodacom... You are pathetic to say the least. Blackberry 9300. Five times I have sent my phone in and five times i received the same problem back. Now you have promised me a replacement phone... A MONTH AGO!!! Where is it??? It is more than a year now! To add to my frustration, you sent me the old ...
Took my Galaxy s3 for repairs now they telling me that my phone its a water damage and its irreparable this is easy they cant repair it so they came up with a good excuse because they dont wanna replace it. Like i said to them I know the terms and conditions on the warranties as im working as a ...
Hi, This is the second time I have sent in my phone for repairs and I was promised that it would be marked as a priority and quickly dealt with, but after many calls and emails sent by the call centre personnel to the responsible technician, it has still not been assessed and almost another week ...