I have escalated a repair query as I believe the manufacturer's warranty should not have been voided (I supplied official statements around this gray area). My original email was sent on the 27th and I immediately received an automated response stating that I would receive feedback within 24 hours, ...
I have not been able to get Autopage to follow through on a SINGLE promise they have made in the last 3 weeks. I have now decided to terminate my contract at the end of this year when my contract ends. I have been a client for over 12 years, and spend thousands per month on my contract and STILL I ...
Good Morning, Firstly i cant remember how many times i am telling this story, but in short, a contracted was upgraded in January and in July the phone started giving problemsso it was given in. It has been in for repairs more than 5 times and always comes back the same. On the report it shows ...
Dear Nashua Mobile, Where is my phone and what's happened to it? Portia Mbihiza at your Fourways branch received my Black iPhone 5 on the 18/10/2013 (day of writing is 18/11/2013 - one full month!) and since then my iPhone has disappeared into a black hole within your organisation. No one can give ...
I am writing this letter regarding the poor pathetic service I have received from Cell C! My Cell phone was handed in for repairs at Tygervalley Mall, Two weeks passed then I received an sms from customer care Stating the Following, "Dear valued Cell C customer. A qoute of R270.49 has been ...
I have had my blackberry 9360, which is on contract, gone into Cell C since July 2013 for repairs. Each time it comes back, the device still gives the same problem, and each time I have to send it back, however I have been billed for the repairs, but the problem is still continuing. Whenever I ...