I purchased a deal for accommodation in Cape Town. Only when I went to download the voucher to send to the supplier did I realise something was wrong. The deal was unsuccessful but over R2000 was deducted from my credit card. No one lets you know that the deal didn't work! I phoned on March 22 ...
Below is the feedback I have received regarding the Complaint I have made for the Refund which has still not been paid nor have I been contacted in any way or feedback given to me. "Hello xanderw@ Thank you for bringing this matter to our attention. Please be informed that your concern is ...
I cancelled my line 5 months ago, it has taken you that long to actually cancel the contract. Then last month you STILL debit me and give me some useless excuse about IT not updating your system or some such. Last week Tuesday you say the refund will be processes, it is now a week later, still no ...
Logged a request on 22 January requesting a refund of 2 tickets which was incorrectly booked due to a glitch on SAA's website. A month later I was assisted by Lizl Myburg after sitting for hours on the phone - 1 of the tickets was refunded but only 60% thereof. I wrote more e-mails asking for an ...
I moved from JHB to Durban 18 months ago. My house transfer went through round about the same time. It took COJ a year to transfer my account to the new owners. Now, they owe me over R6000 which apparently is sitting with the refunds department. Now I get told I need to go in in person - Erm, I ...
I booked flights from Lanseria to Cape Town later this month for a holiday on Kulula. I was in the process of applying for jobs in Cape Town and I received an offer yesterday which I accepted. I called Kulula to cancel the flights. I was prepared to pay a cancellation fee. They outright told me the ...