Various attempts to contact via e-mail, auto response stating someone will make contact within 2 working days, no contact at all. left details on the website to contact me... no contact. I am trying to inquire about a procedure, they have made no attempt to contact me, this is totally unacceptable. ...
I've been paying off a VVM account for about 3 months and last month was offered a settlement agreement which i accepted. When I accepted this, I was advised that I would get a settlement letter immediately and would not even have to contact the call centre for this. I thus agreed for this to be ...
Gugu contacted me 16:05 Friday afternoon to say unable to provide me with a car for 08:30am Monday. Earliest could be 12:00. I was cut off, phoned back, waited 13mins on hold to be told she would check the bookings for Tuesday. It came to 17:00 and the party that was going on there was so good the ...
Have a speedpoint stand alone units in shop (from fnb) - reported a faulty power cable on one unit early on the 27th of november - case handed to blue label something to sort out - what a waste of time!!! was promised all sorts of times and actions - whilst they were making promises they did not ...
Great service and attention to detail. She was audible and very patient. That is a make up of a great consultant. BRAVO! ...
Since last week Tuesday i have been trying to call the call centre regarding my account as i will be moving to a new place and would like to cancel it but still no respond to their call centre, or am i having bad luck to go through as when you get hold of them they will tell you you have already ...