1. I signed a Platinum credit card quotation with FNB last year in February at the Sunninghill branch and on the quotation, the annual eBucks fee was stated as R0.00, however at the end of the year (2012) an amount of R200 was debited to my credit card. I called FNB to query the issue and the ...
I get called by a FNB consultant to join up with them. Makes it sound flattering with eBucks and the smooth bank switching procedure. I am willing to make the switch and the card gets delivered to me at work a few days later. I go to the branch to apply for a credit card and revolving loan to ...
On 19 March I urgently required assistance from a Premier banker. I held listening to an IVR voice recording for over 10 minutes before I tried the main number of the Fairland Premier Banking Centre where my Premier Banker is located. Same thing again - on hold forever, no connection to an agent. I ...
I am fed up with the service from FNB Premier Banking Department. It has now been more than 2 months to resolve a credit card query I have lodged with FNB. Without my permission, they have taken all my credit card budget facility transactions, some over 3 and 6 months and converted it to one lump ...
I ordered an ipad mini as part of the FNB Smart Device Offering and it was delivered to me in December. No payment has gone off on my account since then even after numerous queries to FNB in this regard. They cannot seem to figure out why this has happened. I most recently phoned the Premier ...
Terri Georgiou of Premier Banking finally called me after several follow up mails that were ignored for days advising that she forgot to send my forms and it will now take a total of 9 weeks for me to get my pension from FNB.I will not have my debits bounce because of her forgetting to do her job. ...