I sent a mail on the 2nd October with two separate questions. I received an automated response saying i would receive a response in 1 working day. I only received a response on the 5 October but it did not answer my questions. I then complained, and Semakaleng Ramela call me yesterday but not with ...
I want to take an extension on my bond to buy vacant land; they say they consider a number of factors. But they don't as no one contacted me for information. They also did not contact me when they declined it, as I only found out when calling them. (Which took a lot of holding and talking to a ...
Good Day I recently contacted the FNB premier banking office to query the reason as to why I have never received Ebucks for my credit card usage. After failing to receive a response a week after sending them an email, I finally called in. After almost another week of waiting, the final response was ...
I would just like to let FNB know what an asset it has in the person of Sibongile Mbiza (Mrs) in the premier banking suit. She is always professional and pleasant and handles any query effeciently while she keeps the client (me) calm and up to speed. Working with her, i always feel like her only ...
This morning as I drove to work, I knew there is not enough money in my account at FNB to cover all debits that are about to go through during the day and tomorrow as it is the end of the month. At around 14:00 I mailed my Premier Banker at FNB, Melanie Barnard, to ask a favour, not to bounce these ...
On 5 Jan '13 I realised funds were taken from my account and reported it immediately (8996178). I was provided with forms which i completed and returned with proof that card was destroyed on 10/01/13. Dep contacted me on 16/01/13 stating that someone tried to withdraw funds from my acc. Once again ...