Took my Samsung Galaxy S4 in for repairs after it fell. Under Samsung's 2 year warranty the phone was supposed to be repaired. Four weeks after the phone was booked in for the repairs, it still was not done. In the 5th week they told me I could collect the phone at 15:00. Knowing South Africa I ...
My husband and I took our admin staff for lunch to say thank you for the hard work through the year. We arrived at 12:00 and ordered a bottle of wine and starters which arrived not too quickly but we were in good spirits and the food was delicious, so we did not mind. Then the nightmare started - ...
Good day. I called the helpline to assist me but was told to wait 3-5 days for a statement to be emailed to me, all I need is a settlement amount on my credit card please. I made a few payments this month already and there shpuld ne a small balance left .please assist in order for me to pay it up ...
Once again, Rafi's Appliances and Mattresses in Port Elizabeth have impressed me with their commitment to excellent customer service. I walked into their shop yesterday to buy a television set, armed with prices from other stores in Port Elizabeth. There was no hesitation from Rafi to match the ...
On 6 October 2013 I was SWINDLED into signing up with World Vacations. I was sold a "product" which I now feel was sold to me under false pretences. Due to the fact that you do not go on holiday every week, I only got to "test" this product towards the middle of November 2013. ...
I sent my lawnmower in on the 24/11/2013 as it was cutting out all the time. Since then, we have made a total of 12 calls to Makro Repair Department to get a status update, only to be told they have to check with the repair agent and phone us back. Not one phone call back. I even tried getting the ...