On January 19 I received the following email from Barry Sundelson, of Discovery Health: Dear xxx Discovery is passionate about delivering exceptional service, and we rely on feedback from our clients to tell us how we're doing. You called us on Thursday and spoke to Pamela Malefane. Please rate the ...
I bought a Samsung ativ laptop. Within a week one of the keys fell off the keyboard. The supplier exchanged it. 12 days after the 6 month warranty expired, the laptop started not responding and giving me other problems. I send it to Samsung Port Elizabeth. They wiped my laptop without informing me, ...
I have been experiencing problems with my neotel handset since receipt of it. I originally bought it from a company called Streamcom and they checked the coverage in my area and said all was in order. I cannot understand then why I continuously have signal problems and whenever I receive / make ...
Mr Oswald Mhlanga booked accommodation with us on 25 March 2013 for 35 university students. He initially booked for accommodation and breakfast. (see emails attached) On 9 April, he called and asked for lunch packs to be included. I included the lunch packs and did send a new invoice. I received a ...
Thank you Lisa for resolving my query and I just wanna let you know that they did eventually refund me. We need people like you at Discovery I suggest you train your colleagues as well and they will be praised like you, they are really lazy waiting to attend to any call just to hear the customers ...
Never had such friendly and efficient service anywhere. Awesome guys! Well done. ...