Trying to do an online purchase from UK. Vendor needs card verification. New Card was verified 3 months ago, after much hassle, but now apparently requires verification again. After 3 days, two visits to the bank, and several online consultants we've given up. Each one says they'll pass us over to ...
From the moment of logging on right through to taking delivery of my purchase, the experience was just so much more than expected. The online real time help facility is simply grand and the efficiency of it's "drivers" and the speedy answering of questions as well as the expertise of said ...
I ordered an item on takealot only for there to be a technical issue when selecting payment. Pamela kept in constant contact with feedback on the issue via telephone and email to let me know what was happening and was even happy to walk me through the process. Eventually the item has been purcahsed ...
Activity on my credit card. Only reason they were able to use my card information is because the "Verified by VISA" service is not used by Kulula. This service sends a One Time Pin verification similar to online banking. Absolutely no reason why kulula should not make use of this security ...
I have made a total of 4 orders from Zando starting in April 2013. The first purchase was completed and delivered with no issues. I received communication every step of the way via email and the courier phoned to schedule delivery. However, during the last three purchases Zando has behaved like ...
Many basic functions no longer seem to work on FNB's website. Since they update the look it has simply never been the same. Certain buttons don't work on iPad, OTP's do not arrive, reset password doesn't work, I spent ages calling, was told I would be charged a R50 fee for speaking to an operator, ...