On thursday evening the 26th of september I applied for a cellphone contract on the vodacom website. I checked if the phone was available and it was. They said it would be free delivery on the next working day and I assumed it would be today. I called them to follow it up and then they told me the ...
Good morning, Last time I did an upgrade online but they gave me a new contract so I told them that I don't need a new contract but an upgrade they promised to fetch their phone and refund me the money which was deducted from my account. They did fetch their phone but they never refunded me the ...
When shopping online at pick and pay I was not given the benefit of the promotions shown in the newspaper. I was told that if it was not on the website then I would not benefit. Are they too lazy to update the promotions or do they just expect online shoppers to part with their cash so easily ...
In 2011, my friend and I applied for the same contract with the same phone. RAM couriers delivered these packages. Got home and activated our sims and devices. After 2 or 3 months, i noticed that no money is being taken from my account, tried to phone vodacom, but not one consultant could tell me ...
A payment I made in 2012 to ekurhuleni for my water and lights bill was revered by easy pay, I was not contacted by easypay, they did not attempt to resolve this first with me in person, they simply reversed the payment. I did not even know this is possible, it took me the whole day on the phone to ...
I would like to commend the following individuals, Aneesa Abrahams and Carmen Martin for the outstanding service they have given me. Their professional and friendly service is in stark contrast to the what I have received from Amerex staff. These two ladies are a real asset to your business, I will ...