I contacted Vodacom some weeks ago to upgrade my contract for a new Iphone 5c as a Christmas present for my sons excellent academic achievement. The upgrade was duly processed and as confirmed by the Vodacom consultant the delivery address was to be my office address with my contact number being my ...
All I can say is that: VODACOM'S CURRENT CAMPAIGN SONG IS "COS YOU'RE HAPPY" BUT I'M NOT!!! YOU GUYS ARE PATHETIC AND YOUR CALL CENTRE SERVICE IS A DISGRACE... STILL NO PHONE AFTER LOGGINGMY COMPLAINT!!! ...
You know I personally hate call centres because of their incompetencies but I thought I would try vodacom and give them the benefit of the doubt simply because all I needed to do was UPGRADE my phone. Boy! am I sorry that I picked up that phone and asked for assistance. I was assisted by a lady ...
On the 22nd October 2013 I did upgraded through vodacom online. Phone was delivered. Package was supposed to be changed as from the 1st November 2013, nothing was done. I phoned on the 1st November 2013 to enquire why it was not done. I was told (after speaking to 8 different people) that there was ...
I cant understand why the service is so bad in this country, I placed an order online for an I-Phone 5c, after receiving a call the agent told me I would receive my phone in 5-8 working days. After following up with the number I received on sms, I was told to call a different number who told me ...
I've upgrade on line with Vodacom because they stated that its quicker and easier, well its not. I've done my upgrade around the 8th of October 2013 and its now already the 20th of November 2013 and I haven't received my parcel. I've been phoning for weeks now to find out what happen to my ...