I logged an email request on 29 April at Groupon for the cancellation of two "Fun in the sun: Combo ticket access to Wet 'n Wild and uShaka Marine World (R99)". The money could be added to my Groupon credits. I received a short response stating "Please note we do not refund for event ...
On the 2nd of May at 11.10 I received the attached e-mail response and am waiting since then for further communication - what a joke! Certainly not my bank of choice any more!!! Thank you for bringing this matter to our attention. We have logged the below as a formal complaint against the bank to ...
I would like to enquire why I am still being billed R 159 a month for BIS service and my cellphone contract that should have ended a while back. I cancelled BIS for the number 082 number on 28 January 2013. I note that just today I was billed R 159 which I assume R 100 towards cellphone and R59 ...
I have been emailing Mtn customer service since the beginning of February to find out why I am not receiving my statements and all they have been doing is giving me the runaround. I have stopped my payments as I have no idea what i owe. I am in Canada and will not contact them via phone as this is ...
The first instance, I had bought outside lights which were nicely priced. Too good to be true. The money came out of my account and suddenly I got a message saying the purchase didn't occur. It seems they didn't expect them to sell that fast. The money eventually re-appeared in my account. Then, I ...
I was travelling to Johannesburg from Dubai with two young children in December 2012, having booked my flights in April. I requested that the SAA representative who booked my flights select seats where we could sit together. Unbeknownst to us she prebooked seat numbers that do not exist on the ...