A unauthorised debit order was taken off my bank account on the 31st of October. When I phoned to ask about this they could not tell me who authorised it, and refused to tell me the name of the consultant who processed the transaction. I am pretty sure that taking money from my bank account without ...
Upgraded my contract online with promise that upgrades before 12 noon would be delivered next day - received no confirmation of order and no delivery. On calling customer service centre Portia (ref 313310248) informed me that there is no record of upgrade and that its because I did something wrong. ...
I called in June to cancel my contract. They told me that my last payment will be September. I am still getting billed and I am still receiving airtime. At the moment I am on contract for R150 per month. I am not using all of my airtime so my airtime is carried over to the next month. At the moment ...
On the 21st of August I applied online for a phone (iphone 4) which was supposed to have been delivered the next day as per advertisement. I only received it on the 23rd and it came with a wrong replacement sim card as the phone only takes a micro sim. I called Vodacom's contact centre immediately ...
My name is Dumezweni, I had a contract with autopage for 4 years. In July 2012 I requested to cancell a contract with them. I was adviced that it was going to cancell end of october. On the 27th November 2012 the contract was cancelled and my number was migrated to pre-paid. I paid what was ...
I ordered Metro 10-piece cookware set that i saw online on the 14/06. It was delivered & wasnt what i saw online. I called the customer services and they said it was written below the picture which is totally false advertising. You cant put a picture online and deliver something else. I ...