I was a happy cell c customer for 10 years, using the SAME billing info for the entire period. In Dec 2010, I receive an SMS saying that my contract is in arrears and that to avoid my service being suspended I must make payment ASAP. I immediately call and speak to an agent, who assures me that due ...
I phoned to activate my new card for internet banking and I was told to activate the card, I needed to do a deposit, when I asked if I couldn't do a transfer instead as this would have had no fee occured, the consultant said no so I did the initial deposit which I got charged a fee for, this is ...
I signed an mtn data contract over a year ago. I was told by the salesman that if my data were to run out, I could purchase airtime and convert it to data, and carry on. Now today after I purchased R280 airtime in order to buy 1gig of data, I receive the response "service only available to top ...
I have been a real supporter of Apple and Apple products I currently own an iMac, Macbook Pro, iPad and the iPhone 5. I have had all the iPhones 3GS, 4, 4S and now the iPhone 5. I am so disappointed in the fact that there is a known issue with the iPhone 5 home button which is unresponsive and no ...
I have a problem in that I get spammed from MTN, from a nr 43911. I complained, and was twice told it is not MTN's problem, it is my problem, and I must sort it out. The last response I got from a Veronica was --- Unfortunately you are liable for this service as the registration thereof is ...
I log a complaint on 13 Feb 2013 regarding MTN nr 43911 spamming me. A reply from Montoa is : --- Our subscriber terms and conditions do not make specific reference to content charges. MTN enters into contractual relationship with WASP's (Wireless Application Service Providers), and acts as an ...