On Thursday I bought my very 1st Apple product an Apple Ipad Air. The package was delivered and we were all very excited about it, until I opened it. In the box they gave me a normal sim (bad show Vodacom), so I stay calm phone the call centre and request the right sim, the call centre agent want ...
I was on a Redbull mobile contract and moved to a Cell C contract. The only way to do this was to go through a porting process. It was required that I get a Cell C simcard. To do this I was given a Cell C prepaid simcard and on which a number swop was done to keep my number. I was informed in store ...
I took out a new contract with vodacom on 22 nov and requested that they keep my vodacom prepaid number, the contract was approved and all good except the contract could not be activated so a manual activation had to be done which i was told would be done Saturday morning. Saturday 23 Nov came and ...
I applied for a contract phone last week, where I contacted them 2 days (21 Nov 2013) after we had finished the application process and the status as per the tracking link provided still was on vetting process. When I called in I was told my application had been approved, the previous day (20th Nov ...
I recently applied for a contract with Vodacom, and was told the phone I was applying for was compatible with whatsapp only to find when I received the phone and it wasn't. After being pushed from call centre to person and store I complained on hello peter and was called to say they would give me a ...
On the 8th August i send Bongani my banking details for the R300.00 to be paid back to me because the incorrect sim cards was send with my phones. Since then I cant get my money back and have asked for his managers details and he kept on avoiding my request. Bad service once again from Vodacom does ...