Wanted to shift from Vodacom to Cell C because I was told that its "Better"... Totally disagree, Customer service just does not exist anymore. I had to follow up on progress on a Possible new contract with Cell C, I was constantly told that Matshidiso would get back to me. I was simply ...
On the 8th April I applied for a new cell c contract via, on line application. They phoned me back at 18:12 that same night to close the application. They can recall the recordings as the lady said that after all info was confirmed and done, it was approved and that I have to wait 7 X working days ...
This website seems to be the only way I can get answers out of Cellc as they do not answer their phones. Their e-mails and 08414329 sms line have a 24 - 48 hour response - NOT GOOD ENOUGH anymore!!! Please be advised of the e-mail sent to your service centre: I have been waiting for 2 weeks for my ...
On 1 Feb I signed up for a new contract for my current dongle with this pathetic institution and to date my service has not been activated. Spent another 40 minutes on the phone AGAIN today only to listen an irritating voice message, but take the option for new sales and the phone gets answered ...