I was on MWEB's 1MB Premium Uncapped at R488 p/m. Telkom changed their line speed from 1MB to 2MB last year and recently from 2MB to 4MB, MWEB followed suit, and come out with a new product 1MB Premium Uncapped at R339. According to MWEB, I had not replied to their email and make a ...
This follows on my post of Wednesday 11 December at 8.58am. I received an sms saying my query was being attended to and have now endured almost another 2 weeks of complete silence, on a query that was initiated 4 months ago. This is revolting, Cell C. How on earth is it possible that you overcharge ...
As per your sms, I fetched my new "chip enabled" card from my branch. The helpdesk assistant said everything remains the same. However, now I try accessing my Internet banking. My card number has changed. I can't gain access. I go to "new registration" and enter my new card ...
I bought a PocketPos about three weeks ago. No callcentre staff seem competent and knowledgeable enuf to get it up and running. A real forth world bank in a first worl banking community. They never return calls. And their complaint line operator is so arrogant and ckearly lacks any people skills. ...
Over the last 5 months, I have had endless, endless problems where my bill has suddenly more than doubled. Neotel claim that I have been using huge amount of data. I've gone through their complaints procedure and even reported them to ICASA. I've requested them on several occasions to cap my ...
I have been charged repeatedly for a My. Account Pro account that I never subscribed to. When i only paid the R99 that my contract specified (and not the extra charges for an account I never requested) they decided to cut me off and charge me a reconnection fee - FOR NOT PAYING FEES THEY SHOULD ...