I never gave Vodacom permission or instructions to act as my bank allowing any debits to pass through my telephone account. It so happened that a company by the name of Opera Telecom sent me a sms regarding ringtones to be downloaded at R7 per day. It gave the instruction to opt out of that offer ...
I recently re-activated my Voyager account. I was asked to forward all my e-tickets to Voyager. This I did on the 5th of November 2012. I re-sent the documents on the 7th of January 2012 still with no answer or change in my balance. When I phoned into the call centre on the 15th of January I was ...
Call Centre hold service : ... all our consultants are unavailable. Please continue to hold the line for 30-40mins. We caution you not to be transferred as you will not reach the desired department and will continue to hold for an additional 20-25mins. Should your call be transferred it will return ...
Your invoice of 3 Nov 2012 was incorrect. My contract agreed to had a discount of R160.95 which was not paid. I spent nearly an hour on the call centre in November after which I was promised action. I then recieved an sms promising to rectify. This sms was from Ajoodah Letchie (yes) and contained ...
I've written about this before in September 2012 and got a lot of bogus answers. I have a transaction on my business account "SHORTFALL ON ACCOUNT" and they deducted R300 from my account, with R39 in bank charges. First I was told that the money was taken because one of my other accounts ...
Although there's not really much to say about the current program content portfolio, I must really commend TopTV regarding their efficiency in responding to HelloPeter complaints. As true as bob, I had barely pressed the "submit" button when my cell phone rang! I am encouraged by the fact ...