I tried to settle my loan account and the call centre failed to inform me that an EFT would not be possible. I went into Greenstone Branch and the Personal Loan Consultant could not assist me with the procedure. I had to go into my bank and withdraw a large amount of cash and risk depositing this. ...
I upgraded my Vodacom acc in May at Makro. I pd various amounts in store for the upgrade and to my knowledge, the deal was complete. I have had an existing acc with Vodacom for many years and never defaulted in paying my acc. Vodacom then issued an adhoc debit order to my acc, an amount that I was ...
I have a 2 year contract with Vodacom. I have in place what they call a voluntary call limit of R50 so normally I pay 149 and if it reaches 200 they must soft lock me. Now my line is soft locked but my bill is 1400 and they keep on telling me that they don't cut sessions its a single connection ...
In down graded in July from a Talk 130 package to a R89 pm all in cheapie contract. You continued deducting a talk 130 fee. After logging a complaint, you finally credited my account last month. Except, this month's invoice is showing a R225 deduction for Talk 130 subscriptions. I have spoken to 3 ...
I noticed that i was being over charged on my i-phone 120 talk time contract with vodacom. I presumed I was being charged for using the phone in Namibia, till my next months bill arrived! I was puzzled and mentioned the over charging to my accountant and to my attorney .on 13th November2013, i ...
I recently signed up for comprehensive shortterm insurance with ABSA iDirect and the service for signing was really great. However, since this was completed, the service level has dropped to zero. All that I want, and this is SUCH a simple request is 2x ABSA iDirect stickers to stick in my car ...