After numerous attempts to get the correct documentation over a period of 3 months, I got transferred to Sifiso who helped me and sorted my queries within 24hours. He was very knowledgeable and prompt and got straight to the core of my query. I am impressed by the professionalism he showed. Well ...
I have been paying insurance on my handsets at Vodacom for over 3 years now. I have made queries on this, because I always decline the insurance option. I have had NO feedback on why I am paying and where the authority came from. I need answers, correction and full refund from the day of the 1st ...
I took out a cellphone contract with the above mentioned company. I received the phone on Friday the 22 November, till this day it has been activated. Now, I called and spoke to Tshepiso Mokoena, I told her that I want that contract cancelled as I am still within my cooling off period, she says I ...
On the 23rd of September I was phoned to ask if I would like to renew my phone contract and I accepted (but found out later that I had been mislead about the nature of my contact). The new phone was delivered to me a few days later. I then discovered that the phone does not pick up internet. I ...
Recently made a booking - [URL Removed] - Mozambique Island resort. Ref # 6489982 (6) No: 1) The documentation is - CLEAR - that the deposit was payable to confirm booking - this was paid via CC - with the balance payable on arrival. BUT -the next day - another unsolicited / unapproved payment ...
Dear Rochell, Adnaan My account was debited for R5521 last night. Of this, R3359.42 was attributed to high data usage from my iPhone5. This is the very same iPhone5 that was replaced on the 23 Nov'13 because it was faulty (as determined by the Vodacom Service/Repair centre in Midrand). It was ...