My complaint is 2 fold. Firstly i went load some money on a website for forex trading which I am doing. The transaction kept failing because of external error.i confirmed with the company that it's the bank that's the issue. Eventually one small amount of 100us went through so I tried again and ...
I have tried for 3 weeks to get my ADSL service connected but due to the incompetence of MWeb's "technicians" I still have no service.at all. Even after proving that connectivity is perfect using an MWeb "technicians" username and password they still blame me and Telkom for the ...
Dialdirect's customer care and claim procedure is really not up to scratch. I was robbed on a Saturday and made a claim on their website the Sunday morning, the website said someone will phone back in 24 hours. I waited for about 48 hours and then phoned to follow up, and they told me the person ...
I have sent numerous emails now regarding different topics to the examination centre, one I sent in July/August and still to date no reply, it was a matter of urgency and once again I have sent another request for information, in which I received an automated response saying they had logged my ...
My Cellphone number has been changed, I have no control over that. So I called in to change my number for mobile banking and to receive my account notifications on. I explained clearly that as I am in the road construction industry I am hundreds of km away from the nearest Capitec branch and it is ...