6 weeks ago I called STD Bank to sort out my bond insurance, 3 calls to the call centre over 3 weeks, not one consultant called me back... call are recorded, check it STD bank... So I placed it on Hello peter, immediately a call apologising for disgusting service and a promise that the relevant ...
I went through the entire call center, explaining what I needed I was told a consultant would call me back, one week later no call! I re called went through the entire thing again, asked for a supervisor, complained and was tols he would deal with it... and transferred and was then told a ...
I have been on hold for more than 2hrs on the national call center of Avis today alone after I have been calling them since last week for a deposit. Now I would hold for 22min and the phone gets cut off all the time or it's answered no one talks and you can hear them chatting and laughing talking ...
I phoned King Price to get a comparative Insurance quote for my house content and Portable items. I had a rough day, was in traffic and my sense of humour had dissipated by the time I made the call. Motjile could hear my frustration, remained calm, apologised for the delay and even said he could ...
At - 11:20 on 5-Aug-13 I contacted the call center and spoke to Samantha. My complaint arises from the fact that I have been billed by Opera Telecom for the past 3 months for a subscription service that I did not activate. Contacting Opera Telecom's they do not have record of my cellphone number on ...
I made the huge mistake to ask for my bill to be sent electronically rather than postal. It is safer for the environment and costs the supplier far less than postal. It's win-win. On the first bill I was all of a sudden registered on some "account.pro" and charged extra for it. I queried ...