I cancelled my contract in writing in September 2013 - 30 days notice was given and i was told that from 16 October 2013 my contract will be cancelled! - REF NUMBER 7064256 was given for details and confirmation. the number and SIM card relating to this contract became unusable and i assumed the ...
Upon my report of not being able to access the internet I received this response: We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. The max speed that you can get once you have finished 3072MB can be anything ...
I was contacted by vodacom to upgrade my contracts. I agreed with the gentleman that 2 of my contracts I will upgrade and 1 contract is to be cancelled. The agent tried to persuade me to take three upgrades because I can get an extra phone. I strongly disagreed and requested only two numbers to be ...
So, a bit more than 2 months ago, I logged a call with the call centre. Got a case number and was told "the case is being attended to" 1 month later I phoned in, only to find out that it had been closed. So i logged ANOTHER call on 21 Nov 2013 case 7135205. Got a text saying "8ta ...
I ordered a IPAD online through FNB banking online. I was told that I need an overdraught facility, so I went out of my way to go into an FNB branch and got one put in place. I applied for the IPAD on the 13-11-2013 and recieved an sms that my appilcation had been recieved. I recieved another sms ...
I have laid a complaint to MTN directly before and the problem was repaired for a couple of months.however, we are back there again. Firstly I understand that MTN throttles (not shapes) after 3GIGs on their MTN uncapped lite contract, but we are being completely throttled out of the internet and ...