Hi there, To say I am utterly dissapointed with your insurance service department would be an understatement. I am not one who takes to the internet to complain about these things but enough is enough. As I type this, I am currently still on hold waiting to speak to someone on your insurance ...
I lost my phone on Monday morning - blacklisted it immediately once i tried calling it and it was off. on Tuesday submitted a report, claim and affidavit from police station via email and fax. Mtn insurance have a teleprompter where you have to enter details to see how far you claim is... they ...
My phone was beginning of November 2012, I asked my office to handle the claim as my phone is insured with MTN. When I came back from my annual leave in Jan I followed up on the status of my claim just to be informed they are waiting for certain detail incl the phone serial number. Although the ...