This is over 7 months that I've send my faulty Sony experia Z to mtn for repair and till today all I ever hear is that the matter has been escalated. My question to who on earth do they escalate to as 7 months later I'm still sitting without a cellphone. To make matters worse my number has benn ...
I really cannot understand how a big company like MTN can offer the most useless and pathetic service I have ever encountered, The till staff at our major retailers have more friendly and helpful staff than MTN. I was unfortunate enough to have upgraded my contract with MTN in the last two weeks of ...
My wife had an MTN airtime contract with of R106. Which ran for two years. She gave them termination notice in June 2013. Yet MTN is still billing her bank account for monies no one knows what for. My wife has for several times gone to MTN at Century City to query this and the assistants wouldn't ...
My name was forwarded to vvm attorneys to recover outstanding funds for a expired cell phone contract that ended in June 2013.I was never contacted or informed about this. I received call from different consultants at VVM attorneys which was totally unacceptable as they were rude and had no ...
Bought a blackberry a Edgars in Vaalmall, Vanderbijlpark on 13 January 2014. The whole week the phone reboots by itself, a common bb problem. On 20 January 2014 between 19:00 and 20:00 my phone showed a white screen saying "error 102" After taking it for software, the people told me to ...
For the past 2 months i have been billed by MTN for a device that was returned to them and contract that was terminated due it not being compatible on MTN's network. After numerous phone calls and emails as well as hello peter complaints still nothing has been done. Wenzile Masina posted a response ...