Shortly after MTN launched their new website, I tried logging in and was prompted to re-register. Same when trying to log into MTN Active. So I did, and followed all the steps, up to the point where an email was supposed to be sent to me with a link, which I am supposed to click on to ...
I have moved to USA on a work transfer and have been battling for 3 months to cancel my subscription with MTN. The MTN Active Support process is ineffective. I logged several requests that are never resolved, yet users place a comment and simply close the ticket! Issues are not dealt with to ...
I have been an MTN Active user. On 5th September 2013 I received an sms regarding a new website for this service. On viewing it required that a registration procedure be undertaken to provide more secure communication. On the same day I undertook the registration procedure but had some problems and ...
On the 13th of September at 9:00. i was trying to lock onto my MNT active account. ive been trying untill now, and the time is 1:30pm. thus 4 and a half an hour, and still no results. i only want to print of my tax invoice statements. ive been cut of 3 times. there is no direct line to call mtn ...
I upgraded my contract in July 2013 from a blackberry to samsung. With such an upgrade it is assumed that i will no longer require the BIS service which is intended for BLACKBERRY use!! When I queried why i was still being charged for the BIS service i was informed that they need my consent to ...
With reference to my complaint 08:49:58 Thu 11 Jul 13. I did receive a tel. call from MTN, more than 3 days later. Promised matter will be followed up. No further communication received, problem remains. Same poor service! ...