I am utterly disgusted by the quality of food and service my wife and I received from Ocean Basket Montecasino. We ordered 2 Platter for One and amazingly they arrived within 4 minutes of us placing the orders. The plates were piping hot, but the food was lukewarm. Within 2 or 3 minutes my wife's ...
I would like to take this opportunity to thank The Meat company for their great customer service. I went to dine at their montecasino branch on friday:25/01/13.I was treated like a queen. Their service was outstanding. Keep up the good work. ...
My family and i went for dinner to Ocean Basket Montecasino for my nieces birthday... We were separated between two tables, one for the kids and the other for the adults... The kids ordered their food first, most of them ordering calamari and prawns. When the food was brought to the kids, we ...
Due to other guests over loading a bowling rack and no staff members monitoring any of the games in place but rather standing around talking, a bowling ball fell off of the rack and landed on my left foot. The completely disinterested staff brought us a CPR box when we asked for some ice, as my ...
My husband and I visited the Montecasino branch of Col'cacchio and was extremely disappointed with the service. When we arrived we ordered a drink which took almost half an hour to arrive; we could not get a hold of our waiter and he only ever appeared when he delivered something to us. For a ...
I booked a ticket for the 9am show today, and arrived at the not-unreasonable time of 8:30 to buy refreshements and to pick up my tickets. About a dozen staff are milling around. First none of your self service terminals work. I walked to the tills and was told that they were not open yet. I asked ...