This morning I phoned from our company to request a quotation from Anusha at Toner SA regarding cartridges for one of my very big clients. Like always do I would send and email obtaining my request and then I would phone them to make sure they received it. I phoned her this morning, and the first ...
Wow is seriously all i can say- we know customer service is horrible but this is mind- blowing!!! I have in the past loaded data onto my phone and now they tell me that I can't- my package does not allow it??? seriously how did I do it before??? When speaking to a client long silences will not ...
Being a loyal customer to Vodacom for the past 8 years, I decided to test out the online ordering system which to my expectations should be advanced, time saving and accurate. Unfortunately I cannot compliment the system as there are some areas that needs improvement. Firstly there is a lack ...
I would like to give credit where its due, Sharon Dlamini from Miway within the retention business unit has done what she does best that is to receive my concern and address it. She has shown what it means to put the customer first, she has given me valuable advice and intermediary service which ...
Know what i have been a loyal client by Vodacom since 1997 - and man i have had it with Your poor service. Luckily i wont be extending my contracts by You anymore as i don't see the use to pay Good money for a service i haven't been getting for years now. the number you have dialed does not ...
Spoke to Jaydene regarding my monthly premium being high, and she haelp with reviewing it. ...