I have been on miway for less than 3months and had negotiated a fair premium which does not include excess, but last week they (miway) sent me a revised policy schedule with R3300 excess. WTH? and when i asked the consltuted (christina) she said "all insurance companies have included a minimum ...
I called to enquire why i wasnt receiving special discounted rates for a tracking device fitted on my car. the consultant took time to go through my profile and connected me to the tracking device company and we all went thru my profile n my quiery was answered to my satisfaction. in the end i was ...
The consultant went all out to make sure that at the end of the call i was happy and she was patient with me, gave me all different options to choose from, with a very helpful voice and that makes me as a customer feel appreciated. ...
After so much struggle with service delivery from MiWay regarding a towing issue which led to me cancelling my policy. Henry was very helpful and could explain things and put them into perspective for me. It is really people like you that are needed to deliver great customer service because ...
She assisted me with updating my policy details as well as applying for household insurance ...