I have reported before and have been fighting with Neotel for the past five months with massive overbilling of my account. They promised investigation, but no feedback whatsover even till today. I requested them a monthly limit on several occasions and termination of my account on 3 occasions. They ...
I call in and Maitumelo Nkosi assited me with all my queries. She is very professional and understanding. Her customer sevice is excellent. Keep up the exceptional service, much appreciated. ...
Its good to know that there are individuals in SA working hard to change the negative perception of service delivery. I was pleasantly surprised at how efficient Memory was with my query. She promised to return my call in 10 minites and not only did she call back 5 minutes later, but actually did ...
I received the contract phone last week Wednesday. o Firstly I waited over week for my cellphone o Stanton assisted me to activate my sim since last week Wednesday. o Everyday day he has some issue with who is not assisting sort this sim activation for me . this was a number for life activation. ...
This is actually the best service I've received thus far in relation to a 'refund' matter. He did not wanna fight with me or anything, as most would do, but instead listened to me patiently and willingly, and assisted me with great pleasure. I was made feel that things were indeed done 'MiWay'. ...