My father had to upgrade his contract, and we went all the way to the midrand branch so we can complain about the bad service we have been getting, and we couldnt stomache the thought of going to the wonderboom branch, since we have never had great service there. After complaining we were assured ...
After reading my policy again, i realised that there was a grey area that I needed some explanation on, Nombuso Mvubu was more than equal to the challenge in clarifying those areas, she was very efficient & excellent with her service, she gave me all the reasons to still be with Mi Way, I ...
A misunderstanding done during a e-wallet transaction, I had gone into the branch to correct mistake made. Consultant at the branch had called on line banking for them to assist, the agent I spoke to was not attentive and did not process the reversal, which I had only found out about today after ...
Was more than happy with Miway's service and call centre efficiency. Ms. Nox Dhladhla had a great attitude and went an extra mile whilst assisting me with my query. ...
The service was good, she was friendly yet professional and assisted me with my pricing. Keep up the good work Busi. Thanks ...