A month ago I needed some admin work done at the Capitec Bank before travelling abroad. Miss Adele Nefdt helped me complete all the admin work needed. Her service and professionalism was very uplifting. She adjusted to my dialog making communication not only efficient and successful but a pleasant ...
To whom it may concern: I went into the Menlyn Mall branch today to discuss a higher package migration on my data account. I had previously called your Call Centre to distinguish what I would need to take into the store for the migration to take place. They advised me I would need to take my ID, 3 ...
My boyfriend got an sms saying that he could fetch his woolworths credit card. So off we go riding 65km to Menlyn mall. In the sms he received it clearly states you will only need your I'd book to collect your card. First off we got to Menlyn, and the first lady told sorry there iS nothing we can ...
I tend to groan when it's time for my upgrade but this year I had quite a pleasant surprise. Met was very helpful, friendly and patient and within an hour I had my phone and new contract. He also went the extra mile and helped me put protective covers on my tablet and cell phone. I just want to ...
I wanted to find out about 3G or data packages. When I approached the assistant behind her desk, she said to me: I'm on lunch, you need to go stand in the line. How's that for client service? I felt very unwelcome and left the store. ...
After waiting 10 minutes for some kind of service, I found the manager and 3 other staff members packing boxes in the back. I was then told that "I had to wait my turn for him and his staff to finish". Furthermore, "if I did not wish to wait for him, I was welcome to go somewhere ...