This morning a FNB consultant by the name of Lynda called me informing about my personal loan. I informed that this loan has not been active/paid for the past 3 to 4 years. She informed that she will be deducting from my cheque account (which I verbally expressed my disapproval and informed that I ...
I called and mentioned a wrong account number to get the settlement letter from the bank. The letter promised two days ago. She went all belastic on me about giving her wrong information, for once it sounded like i called the goverment call centre. and here i am talking to a highly reputable bank ...
I recently put in a retrenchment claim on my Nedbank loans which were approved. The insurance is paying my premiums while I am unemployed, but the bank has debited my account. I have asked for the money to be reversed int my account, unfortunately it's been almost 3 weeks and I still don't have the ...
The customer's rights A customer can give their bank a written stop payment instruction to prevent a debit order for a specific amount being processed on the account. When a debit order is returned "payment stopped" on the instruction of a customer, the user may not process further debits ...
Hi am so disappointing in African Bank, i called 3 weeks back asking them to skip a debit order for this month and made arrangements to pay it next month, the consultants said that it was done on the 25th they debited my account after making the arrangements, i called again and spoke to a gentlemen ...
I have recently come under some financial strain and I was informed that I would need to contact the Loan department to see if they can assist in any way. The lady I spoke to was quite helpful, she informed me that they would be able to extend my Loan repayments on my outstanding balances and that ...