In November 2013 I phoned fnb call centre to change my debit date since my salary was paid end of the month at the time.i even asked agent to arrange two payments to be taken which never happen. I phoned fnb again to change my debit date in December 2013 again they must arrange for debit and I ...
I applied for a R 15 000 loan via the call centre on 13/12 and was informed on 17/12 that my interest rate would be 22% variable, almost double of the 12.5% variable I was quoted previously. I queried this and was informed that only loans with an amount of above R 20 000 qualify for a better ...
I am absolutely shocked at Absa service!!! No interest in helping their clients at all!!! I called their loans division on 0860100372 spoke to Lesedi who was just not interested in helping me at all. I asked him to call my mother or send her communication that they have received the amount to ...
I did an online loan application via FNB Online Banking. I sent the required documentation through as requested, including my telkom invoice. The next day I received an sms saying I should visit my nearest branch with proof of address to verify my details. I did so yesterday and spent two hours in ...
I am a regular customer of African Bank for the past 3 years I have had many loans with them, which have been Pd off. I am a very angry and upset customer because they are always advertising consolidate your loans with us and pay 1 installment. I have applied for this consolidation loan to be told ...