Great service and great attitude from Michael! He explained my life cover options in a fun way that made it easy to understand. Was also nice to have a laugh, no one likes doomy and gloomy when talking about life cover. Thanks Michael and Outsurance! ...
We called ABSA Life to enquire as to how we go about a disability claim, only to find that the Broker that wrote our policy in 1999 did not cover both bond holders (this is a jointbond), all we wish is that our situation be taken seriously and be resolved. . ...
I have been trying to cancel a Life insurance policy that is in my name and was paid by my dad for the past 2.5 years. My dad passed away in February 2011 and obviously ABSA stopped receiving payments. I have made numerous calls in the past 2.5 years but no luck to get it cancelled. It cost me just ...
Last month Absa deducted R110 from my funeral policy, I phoned them numerous times and all the time I would wait on the phone for over an hour and the voice would say the consultants are busy. I told them to return the extra R40 that they were charging and on the 16th of July they returned my ...
Action not taken on Complaint 21629112 despite promises on 1 July that it would be immediately resolved. was promised underwriter would get back to on reason for exclusion but complete lack of communication from outsurance. Have since contacted PPS who have given me professional service and quoted ...
I have been a life insurance policy holder of Liberty life since 2006. In February this year I informed them that I am no longer a smoker and asked that my policy be adjusted accordingly. Shortly thereafter in Feb I received an update on my policy confirming my new premium and that the request was ...