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City: Lanseria
Found 154 reviews / complaints
Page 23

Kulula.com
Kulula Doesn't Care

I was almost involved in the accident while rushing to get on time for my Kulula flight MN453 (Lanseria to CPT scheduled for 14:55) and when eventually I got to Kulula desk at Lanseria airport I was exactly 3 min late for check in. I first spoke to Kulula consultants and explain them nicely why I ...

Lethabo Estate
DO NOT GO TO LETHABO ESTATE

We searched online for upmarket accommodation in Lanseria and found Lethabo Estate advertising four star accommodation with pictures that absolutely did not match the actual accommodation. We dealt with Lisa and booked a chalet and Lisa insisted on a 100% deposit payable upfront with a 100% ...

Kulula.com
Overweight bag

My husband, daughter and I flew from Lanseria to Durban with Kulula. When checking our bag in our one bag was 7kg over weight, but we packed 2 bags between the 3 of us, so we were well within our 20kg per person. But apparently the system doesn't work like that, it calculates per bag. Please tell ...

Kulula.com
Phenomenal service

We recently flew from Lanseria airpost to Cape Town and return. My wife had a cracked pelvis and was using a walking frame. The staff of the airline went out of their way to help my wife onto and off the plane at both ends. We cannot thank them enough for their care and consideration. ...

Lanseria Airport
Fantastic support

We recently flew from Lanseria to Cape Town. My wife had a cracked pelvis and was using a walking frame. The help received in the way of a wheel chair and priority service at check in counter and later boarding the aircraft was phenomenal. We cannot thank the airport personnel enough who made the ...

Europcar
Refueling charge

Deliberately refueled vehicle at closest filling station (approx 5 to 6 km from airport). Called to query why I was charged in full for the security deposit (usually this is only held against the credit card - not actually charged, hence my concern). As an aside the call centre agent mentioned a ...